When is a downward switch implemented?
When a subscription has been switched upward by us in the past, and then the monthly volume of ad requests drops again to a level below that of one of the smaller pricing plans, the subscription qualifies to be switched downward again.
When a subscriber has had 1 month with a volume below a smaller plan, and the volume in the 2nd month is also significantly below that, they qualify for a downward switch in their subscription.
First, we will send a message by email, announcing an upcoming pricing level change.
Next, we will implement the change on their behalf from the system backend automatically. As soon as the switch is completed, it will also be confirmed by email to the subscriber.